Order Processing & Delivery
We offer free shipping on all orders worldwide.
All orders will be processed within 1 to 2 working days. Once your order is placed, we begin packing your items and get them sent out for shipping via our delivery partners. Shipping time then takes approximately 5-7 working days.
Tracking & Support
Once your order has been shipped, you’ll receive an email with a tracking code to follow your shipment’s progress. We cover all customs duties, import fees, and taxes worldwide, ensuring a smooth experience for you..
Should you need any help with tracking or have any questions, our customer service team is always available to assist you.
Returns: If for any reason you are not fully satisfied with your purchase, you may return your item within 30 days of receiving it for a full refund.
Exchanges: If you wish to exchange your item for a different size or style, you may do so within 30 days of receiving your order. The item must meet the same conditions as a return (unworn, unwashed, and with tags attached). The exchange process will be initiated once the returned item is received and inspected.
How to Return or Exchange Your Item:
Contact our customer service team within 30 days of receiving your order. Provide your order number and details about the item(s) you wish to return or exchange. Once we confirm your return or exchange request, we will send you instructions on how to proceed.
This is our Francine Knitted Sweater
Embrace the charm of classic knitwear with the Francine Knitted Sweater, a beautifully crafted piece that merges timeless design with modern comfort. This sweater offers a soft, cozy feel with enhanced warmth and durability. The Francine Knitted Sweater features a sophisticated design that makes it a versatile addition to any wardrobe, ideal for both relaxed and refined occasions.
Here is why our customers love this so much and why it keeps selling out:
Classic Knitted Texture: Featuring a classic knitted pattern, this sweater provides a cozy, textured feel that adds a touch of traditional charm to your outfit.
Elegant Fit: Designed with a relaxed yet tailored fit, the Francine Sweater drapes gracefully on the body, offering a flattering silhouette that complements various body types.
Versatile Styling: Perfect for layering or wearing on its own, this sweater pairs effortlessly with jeans, skirts, or trousers, making it suitable for both casual and semi-formal settings.
Enhance your wardrobe with the Francine Knitted Sweater. Enjoy the blend of comfort, elegance, and practicality with this beautifully crafted piece, designed to be a timeless and versatile staple in your collection.
I have ordered several times from Chantelle London and i am very satisfied with the quality of the products.
Beautiful products, i keep coming back for more dresses. I'm ordering for the third time now, and I'm super happy with them!
I ordered my package last week, and it took a few days to arrive, very fast shipping! Great quality, dress is fabulous!
High quality, great styling, materials and finish have been perfect. I can highly recommend Chantelle London!
Purchased for my anniversary dinner, the dress fit me perfectly and I’m very pleased! Absolutely stunning, will be back for more!
I love this dress, its been perfect for the summer. Fabric is high quality and super soft, shipping was pretty fast too!
I love this! I ordered the 2XL and it fits perfectly. Super soft and cosy, ill be coming back for more very soon!
Fantastic products at affordable prices. What really stands out even more is their customer service. Superb!
Obsessed with this dress, I was worried it might be too long on me but with the right she it’s perfect. It will be perfect for summer weddings or even just day trips.
Loved everything about this dress, the fit was perfect! Ive gone and ordered 5 more items from Chantelle London since :)
This dress is everything I wanted and more! Excellent quality, beautiful silhouette! Very classy!
