Order Processing & Delivery
All orders will be processed within 1 to 2 working days. Once your order is placed, we begin packing your items and get them sent out for shipping via our delivery partners. Shipping time then takes approximately 5-7 working days.
Tracking & Support
Once your order has been shipped, you’ll receive an email with a tracking code to follow your shipment’s progress. We cover all customs duties, import fees, and taxes worldwide, ensuring a smooth experience for you..
Should you need any help with tracking or have any questions, our customer service team is always available to assist you.
Returns: If for any reason you are not fully satisfied with your purchase, you may return your item within 30 days of receiving it for a full refund.
Exchanges: If you wish to exchange your item for a different size or style, you may do so within 30 days of receiving your order. The item must meet the same conditions as a return (unworn, unwashed, and with tags attached). The exchange process will be initiated once the returned item is received and inspected.
How to Return or Exchange Your Item:
Contact our customer service team within 30 days of receiving your order. Provide your order number and details about the item(s) you wish to return or exchange. Once we confirm your return or exchange request, we will send you instructions on how to proceed.
We pride ourselves in exceptional 24/7 customer service and always being there to help.
Need help choosing a size, colour or need some inspiration? Or maybe you want some help tracking your order or initiating a refund?
No worries at all, our friendly customer service team is always on hand and happy to help you!
This is our Avelina Party Dress
A perfect blend of glamour and elegance. This dress is designed to make you the center of attention at any party or special occasion.
Here is why our customers love this so much and why it keeps selling out:
Stunning Design: The Avelina Party Dress features a chic and modern design that ensures you stand out, no matter the event.
Comfortable Fit: Made from high-quality fabric, this dress offers a comfortable fit that allows you to dance the night away with ease.
Turn heads and make unforgettable memories in the Avelina Party Dress, your go-to choice for any celebration.
I have ordered several times from Chantelle London and i am very satisfied with the quality of the products.
Beautiful products, i keep coming back for more dresses. I'm ordering for the third time now, and I'm super happy with them!
I ordered my package last week, and it took a few days to arrive, very fast shipping! Great quality, dress is fabulous!
High quality, great styling, materials and finish have been perfect. I can highly recommend Chantelle London!
Purchased for my anniversary dinner, the dress fit me perfectly and I’m very pleased! Absolutely stunning, will be back for more!
I love this dress, its been perfect for the summer. Fabric is high quality and super soft, shipping was pretty fast too!
I love this! I ordered the 2XL and it fits perfectly. Super soft and cosy, ill be coming back for more very soon!
Fantastic products at affordable prices. What really stands out even more is their customer service. Superb!
Obsessed with this dress, I was worried it might be too long on me but with the right she it’s perfect. It will be perfect for summer weddings or even just day trips.
Loved everything about this dress, the fit was perfect! Ive gone and ordered 5 more items from Chantelle London since :)
This dress is everything I wanted and more! Excellent quality, beautiful silhouette! Very classy!
Chantelle London focuses on quality, fit, and timeless designs. Each piece is carefully developed with attention to detail, wearability in mind and consistency, ensuring it looks good, feels comfortable, and fits as expected when it arrives.
We proudly stand behind our products which is why we offer a 30-Day money back guarantee on all of our products.
If for any reason you are not fully satisfied with your purchase, simply let us know within 30 days of receiving it for a full refund.
We take pride in offering attentive customer support and carefully made pieces you can rely on.
Every order is checked before dispatch, packed with care, and supported by a responsive team ready to help if you need anything before or after your purchase.
Chantelle London is a family-run business founded in 2010 and built with a focus on quality fit and timeless design.
What started as a small London atelier has grown through word of mouth, with each piece carefully designed to be flattering, comfortable, and easy to wear. Trusted by thousands of women who value confidence over trends.
